Pioneer VSX-921 - Manual (Page 74)

En 74
13 Additional information
USB interface
Symptoms Causes Remedies
The folders/files stored on a
USB memory device are not
displayed. The folders/files are currently
stored in a region other than the
FAT (File Allocation Table) region. Store the folders/files in the FAT region.
The number of levels in a folder is
more than 8. Limit the maximum number of levels in a
folder to 8 (page 28).
There are more than 30 000 fold-
ers/files stored in a USB memory
device. Limit the maximum number of folders/files
stored in a USB memory device to 30 000
(page 28).
The audio files are copyrighted. Copyrighted audio files stored on a USB
memory device cannot be played back
(page 28).
A USB memory device is not
recognized. The USB memory device does not
support the mass storage class
specifications. Try using a USB memory device compatible
with the mass storage class specifications.
Note that there are cases where even the
audio files stored on a USB memory device
compatible with the mass storage class
specifications are not played back on this
receiver (page 28).
Connect the USB memory device and
switch on this receiver (page 21).
A USB hub is currently being
used. This receiver does not support USB hubs
(page 28).
This receiver recognizes the USB
memory device as a fraud. Switch off and on again this receiver.
A USB memory device is
connected and displayed, but
the audio files stored on the
USB memory device cannot
be played back. Some formats of USB memory
devices, including FAT 12, NTFS,
and HFS, cannot be played back
on this receiver. Check whether the format of your USB
memory device is either FAT 16 or FAT 32.
Note that the FAT 12, NTFS, and HFS for-
mats cannot be played back on this receiver
(page 28).
The file format cannot be properly
played back on this receiver. See the list of file formats that can be
played back on this receiver (page 29).
Troubleshooting 2
AVNavigator
Symptom Causes Remedy
AVNavigator cannot be
installed. An error message may appear
if there are not enough system
resources available. Re-start the PC, then start the installer
(AVNV_XXX_xxx.exe) with no other applica-
tions active.
Installation of AVNavigator may
fail because of incompatibilities
with other applications. Try the following, in the order indicated.
1. If there are any other applications active,
exit the other applications and try starting
the installer (AVNV_XXX_xxx.exe) again.
2. If that does not work, try restarting your
PC, and starting the installer (AVNV_XXX_
xxx.exe) with no other applications active.
Software updating does not
operate well. There may be a problem with
your Internet Service Provider’s
network. Contact your contracted provider.
AVNavigator does not interact
well with the receiver. The receiver’s power is not
turned on. Turn the receiver’s power on. (Wait about
60 seconds after the power turns on for
network functions to start.)
The receiver or computer is not
connected to the LAN. Connect a LAN cable to the receiver or
computer (page 20).
The router’s power is off. Turn the router’s power on.
AVNavigator’s network settings
are not correct. If your router does not support DHCP,
the receiver’s IP address must be set in
AVNavigator. First set the IP address on
the receiver, then set the same address in
AVNavigator (page 64).
Network connections could be
restricted due to the computer’s
network settings, security set-
tings, etc. Check the computer’s network settings,
security settings, etc.
When the Wiring Navi,
Interactive Manual, Glossary
or Software Update is
launched, a warning about
security protection appears on
the browser. This is because of the browser’s
security function. This is not a problem. Perform the opera-
tion to authorize the blocked contents.