Pioneer VSX-921 - Manual (Page 76)

En 76
13 Additional information
Troubleshooting of wireless
LAN
Network cannot be accessed via wireless
LAN.
Wireless LAN converter’s power is not on.
(Wireless LAN converter’s “Power”, “WPS”
and “Wireless” indicators are not all lit.)
! Check that the USB cable connect-
ing the wireless LAN converter to the
receiver’s DC OUTPUT for WIRELESS
LAN terminal is properly connected.
WLAN POW ERR is displayed on the receiv-
er’s display window.
! There is a problem with the wireless
LAN converter’s power supply. Turn the
receiver’s power off, then disconnect
the USB cable, reconnect the USB cable
and turn the receiver’s power back on.
! If WLAN POW ERR is still displayed
after repeating the above procedure
several times, there is a problem with
the receiver or the USB cable. Unplug
the receiver from the wall and call a
Pioneer authorized independent service
company.
The LAN cable is not firmly connected.
! Firmly connect the LAN cable (page 21).
Wireless LAN converter and base unit (wire-
less LAN router, etc.) are too far apart or
there is an obstacle between them.
! Improve the wireless LAN environment
by moving the wireless LAN converter
and base unit closer together, etc.
There is a microwave oven or other device
generating electromagnetic waves near the
wireless LAN environment.
! Use the system in a place away from
microwave ovens or others device gener-
ating electromagnetic waves.
! Avoid using devices generating electro-
magnetic waves as much as possible
when using the system with the wireless
LAN.
Multiple wireless LAN converters are con-
nected to the wireless LAN router.
! When connecting multiple wireless LAN
converters, their IP addresses must be
changed. For example, if the wireless
LAN router’s IP address is “192.168.1.1”,
set the first wireless LAN converter’s IP
address to “192.168.1.249”, the second
wireless LAN converter’s IP address to
“192.168.1.248”, using values between 2
and 249 (such as “249” and “248”) that
are not assigned to other wireless LAN
converters or to other devices.
Wireless LAN connections cannot be estab-
lished between the wireless LAN converter
and base unit (wireless LAN router, etc.).
! The wireless LAN converter must be set
in order to establish wireless LAN con-
nections. See Wireless LAN Converter on
page 65 .
The wireless LAN converter is properly
connected to the receiver and the wireless
LAN converter’s indicators are lit, but the
wireless LAN converter cannot be set from
the receiver (the settings screen cannot be
displayed).
! If DHCP in the receiver’s IP settings is
set to OFF and the IP address has been
set manually, the IP address set in the
wireless LAN converter may not match.
In the receiver’s IP settings, set DHCP
to ON. After the setting is completed,
turn the receiver’s power off. Next, turn
the receiver’s power back on and check
whether the wireless LAN converter’s
settings can be displayed with the
receiver.
Symptoms Causes Remedies
Audio playback is undesirably
stopped or disturbed. The audio file currently being
played back was not recorded
in a format playable on this
receiver. Check whether the audio file was recorded
in a format supported by this receiver.
Check whether the folder has been dam-
aged or corrupted.
Note that there are cases where even the
audio files listed as playable on this receiver
cannot be played back or displayed (page
39).
The LAN cable is currently dis-
connected. Connect the LAN cable properly (page 20).
There is heavy traffic on the
network with the Internet being
accessed on the same network. Use 100BASE-TX to access the components
on the network.
When in the DMR mode, depend-
ing on the external controller
being used, playback may be
interrupted when a volume
operation is performed from the
controller. In this case, adjust the volume from the
receiver or remote control.
Cannot access Windows
Media Player 11 or Windows
Media Player 12. In case of Windows Media Player
11: You are currently logged onto
the domain through your PC with
Windows XP or Windows Vista
installed.
In case of Windows Media Player
12: You are currently logged onto
the domain through your PC with
Windows 7 installed. Instead of logging onto the domain, log
onto the local machine (page 37).
Cannot listen to Internet radio
stations. The firewall settings for compo-
nents on the network are cur-
rently in operation. Check the firewall settings for components
on the network.
You are currently disconnected
from the Internet. Check the connection settings for com-
ponents on the network, and consult with
your network service provider if necessary
(page 64).
The broadcasts from an Internet
radio station are stopped or
interrupted. There are cases where you cannot listen
to some Internet radio stations even when
they are listed in the list of Internet radio
stations on this receiver (page 37).
The Home Media Gallery can-
not be operated with the but-
tons on the remote control. The remote control is not cur-
rently set to the Home Media
Gallery mode. Press HMG to set the remote control to the
Home Media Gallery mode (page 37).