BT PC Scanner - Manual (Page 49)

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693
47
Help
Try these solutions to the most common problems.
Machine does not work
Check that it is plugged in and switched on at the
mains.
Display shows CHECK PAPER!
Paper tray is empty.
Paper is not properly inserted in the plain paper tray.
If an error code is shown, check the error code list
on page 49. Then press Printer Reset and try
printing again.
Display shows CHANGE CARTRIDGE
The front cover is open. Press top corners firmly
to close.
Original document is not accepted
Paper may be too thick or too thin.
Paper may already be jammed inside. Open the
control panel and remove any jammed paper.
Display shows OUT OF INK
Install a new ink cartridge, page 51.
You can’t send a fax
Check that the document is inserted properly.
There may be a problem with the receiving machine.
You can’t receive a fax when the machine rings
Is your machine set to Manual receive? If so, lift the
handset and press Start.
Memory may be full and there is no paper in the
plain paper tray. Check that the machine is switched
on at the mains power supply.
Received fax is blank
Check that the sealing tape has been removed from
the ink cartridge print head. See ‘Replacing a print
cartridge’, page 51.
Document may have been place upside down on the
sending machine.
Can’t print a document stored in the memory
Check that there is ink in the cartridge. Check that
there is paper in the plain paper tray.
Printed document contains illegible or
distorted characters
Phone line quality may have been poor. Ask for the
document to be sent again.
Printed pages have white lines on them
Ink cartridge may not be installed properly.
Reinstall the cartridge, see page 51.