Brother HL 2700CN - Manual (Page 143)

6 - 10 TROUBLESHOOTING
If the paper is caught in the fusing roller, follow the steps below:
4
Open the back cover.
Figure 6-5
5
Release the fusing unit pressure release levers on both sides.
Figure 6-6
6
Remove the jammed paper at the back of the printer by holding it with both hands and pulling it
slowly toward you.
Figure 6-7
7
Lock the fusing unit pressure release levers and close the top cover.
8
Close the back cover.