BNC 835-3 User Manual - Manual (Page 42)

• Full description of the failure condition.
Note: Model and serial number can be found on the rear of the 835-3 unit, next to the
power plug.
You will get a Return Mechandise Authorization (RMA) number from BNC, please put it
on the outside of the package.
Instruments that are eligible for in-warranty repair will be returned prepaid to the
customer. For all other situations the customer is responsible for all shipping charges. An
evaluation fee may be charged for processing units that are found to have no functional
or performance defects.
For out of warranty instruments, BNC will provide an estimate for the cost of repair.
Customer approval of the charges will be required before repairs can be made. For units
deemed to be beyond repair, or in situations where the customer declines to authorize
repair, an evaluation charge may be assessed by Berkeley Nucleonics.
Company Contact Information:
Berkeley Nucleonics Corp.
2955 Kerner Blvd.
San Rafael, CA 94901
Tel 415-453-9955
Fax 415-453-9956
[email protected]
www.berkeleynucleonics.com
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