Troubleshooting, 1 error search, Troubleshooting 4.1 error search – Eppendorf Research plus User Manual

Page 12: 4 troubleshooting

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4 Troubleshooting

Eppendorf Research® plus — Operating manual

12

4

Troubleshooting

4.1 Error search

Symptom

Possible cause

Solution

Liquid is dripping from

the tip and/or the

dispensed volume is

incorrect.

The tip is loose or the

pipette tip is poorly fitted.



Press the tip on firmly, use

epT.I.P.S. If using 5 mL and

10 mL epDualfilter T.I.P.S., do

not use protection filters in the

pipette.

Liquid with high vapor

pressure and/or different

density.



Wet the tip several times and

adjust the pipette for the liquid

used.

Pipetted too quickly.



Move the control button slowly.

The tip is withdrawn from

the liquid too quickly.



Slowly remove the tip with a

time delay (approx. 3 seconds)

from the liquid.

Liquid aspirated with

blow-out and dispensed

with blow-out.



Repeat dispensing correctly.

The piston is soiled or

damaged.



Clean the piston, relubricate

slightly and/or replace.

The tip cone is damaged.



Replace the lower part or

channel.

The O-rings of the tip

cones are damaged.



Replace the O-rings (only

100 μL, 300 μL multi-channel).

The control button jams

and does not move

smoothly.

The piston is soiled.

The seal is soiled.

The pipette is blocked.



Clean the lower part.



5 mL and 10 mL sizes: replace

the protection filter.

The adjustment seal has

been removed; the

adjustment display has

been changed.

The pipette has been

adjusted for another

liquid.



Adjust the pipette for the liquid

used (see Adjusting pipettes on

p. 22).

No spring-loading action

of the tip cone when

taking up pipette tips.

Spring-loading action is

blocked by a locking ring.



Remove the locking ring again.

The use of a 5 mL or

10 mL pipette.

No remedy. The tip cone does not

respond with spring-loaded action in

combination with these sizes.

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