3 available information and settings, My account, My call details – Allworx System 7_5 User Manual

Page 13: My conferences (privileged), My extension (privileged), My presence, My products, Directory, Distribution lists, Call queue statistics (privileged)

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User’s Guide – Release 7.5

Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

© 2013 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective

owners.

Revised: April 19, 2013

Page 10

2.3 Available Information and Settings

Some of these are privileged options that must be enabled for you by the System Administrator.

My Account

Allows you to change your password and PIN.

Note: You have both a PIN and a password. The PIN is for Hot Desk logins, logging into the Message
Center, and logging into ACD Queues. The password is for logging into My Allworx Manager (see Section
2, My Allworx Manager), the Allworx Call Assistant, Allworx Interact and the Allworx Admin page.

My Call Details

Displays a list of recent calls including the date, time, incoming or dialed phone number, and Caller ID.

My Conferences (privileged)

Allows users to schedule conference bridges using the Allworx Conference Center. The System
Administrator can provide permission for individual users to create conferences. See Section 3, My
Conferences,
for information regarding creating and moderating of conferences.

My Extension (privileged)

Displays the path that incoming calls to their extension take, such as to their phone or other phones,
voicemail inbox, or to external numbers (see Follow-Me-Anywhere Calling). The System Administrator can
provide permission for individual users to modify the call routes. See Section 4, My Extension, for
information on call routes.

My Presence

Users can change their presence setting (e.g. In Office, On Business Trip), which controls the routing of
incoming calls to the extension. The presence is visible to other users on the Directory tab of My Allworx
Manager. See Section 5, My Presence, for information on setting the presence.

My Products

Provides setup information for some advanced Allworx products and indicates whether or not they have
been enabled for you. To gain access to these products, contact your System Administrator.

Directory

Provides a listing of Allworx users including their extensions and presences.

Distribution Lists

Provides a listing of all company email distribution lists that are configured on the Allworx system.

Call Queue Statistics (privileged)

Provides data on all Allworx call queues. Queue managers should contact the System Administrator for
permission to reset collection of these statistics.

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