5 follow-me-anywhere, Follow-me-anywhere, User’s guide – release 7.5 – Allworx System 7_5 User Manual

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User’s Guide – Release 7.5

Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

© 2013 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective

owners.

Revised: April 19, 2013

Page 22

Figure 4.6

4.5 Follow-Me-Anywhere

Calls can be forwarded to other phones outside of the Allworx System such as cell or home phones. If the
recipient does not answer the call, it will be directed back to the system in order to follow the rest of the
configured call route. In following the rest of the call route, unanswered Follow Me calls may eventually be
directed to the Finally route which permits callers to leave messages in the default voicemail inbox. If
having callers leave messages on the personal phone’s voicemail is preferred, do not use the Follow Me
features. Instead, use the Finally route to direct calls to the cell or home phone by entering the phone
number into the Dial number text box.

Note: When an outside phone answers the call, the default is for the recipient will hear a prompt

requesting that a 1 be entered to accept the call. However, User extensions can be configured so
that Follow Me calls to their extensions require a Message Center password in order to accept the
call. See the System Administrator for more information.

1. Using the Basic Routing procedure or a combination of the other procedures, select Follow Me

from the drop down menu in the connection attempt.

2. In the text box that appears to the right, enter 9

Examples: 9+1+aaa-xxx-nnnn, 9+xxx-nnnn,

or 78

+PIN (to gain an outside connection) and the

phone number.

78+PIN+1+aaa-xxx-nnnn, 78+PIN+xxx-nnnn

Digits may vary per system. Please check the phone functions tab of the My Allworx Manager page or consult with your Administrator.

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