Problems & troubleshooting – Kinetik Thermometer NCT1 User Manual

Page 15

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Problems & Troubleshooting

Error Message Problem

Solution

Error 5~9, the system is not functioning

properly.

Measurement before device stabilization.

The device showing a rapid ambient

temperature change.

The ambient temperature is not within the

range between 10°C and 40°C

(50°F ~104°F).

(1) In forehead mode: Temperature taken is

higher than +42.2°C (108°F)

(2) In surface mode: Temperature taken is

higher than +80°C (176°F)
(1) In forehead mode: Temperature taken is

lower than +34°C (93.2°F)

(2) In surface mode: Temperature taken is

lower than –22°C (-7.6°F)

Device cannot be powered on to the ready

stage.

Unload the battery, wait for 1 minute and

repower it. If the message reappears,

contact the retailer for service.

Wait until all the icons stop flashing.

Allow the thermometer to rest in a room for

at least 30 minutes at room temperature:

10°C and 40°C (50°F ~104°F).

Please select the target within specifications.

If a malfunction still exists, please contact

the nearest retailer.

Change with a new battery.

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