Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1734-AENTR POINT I/O 2 Port EtherNet/IP Adapter User Manual

Page 28: New product satisfaction return, Publication

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Publication

1734-IN040B-EN-P - December 2009

PN-58639

Supersedes Publication 1734-IN040A-EN-P - April 2009

Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you
in using its products. At

http://support.rockwellautomation.com

, you can find

technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit

http://support.rockwellautomation.com

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please
review the information that's contained in this manual. You can also contact a
special Customer Support number for initial help in getting your product up
and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these procedures.

Allen-Bradley, TechConnect, RSLogix 5000, POINT I/O, and Rockwell Automation are trademarks of
Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3434

Monday – Friday, 8 a.m. – 5 p.m. EST

Outside United States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for the return
procedure.

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