Calculated Industries 6215 User Manual
Page 22
User’s Guide — 21
4.
Are any USB devices attached to your computer?
a.
Devices such as digital cameras, digitizers, USB mice, etc.
may interfere.
b.
Remove the other USB device, restart your computer, plug
your
ScaleMaster in, install SM2 Connect software, and
then plug the other USB device back in.
5.
Are you using it with an estimating program?
a. If it works in Windows programs such as Excel, notepad,
etc., but not with your estimating program, contact
technical support at the manufacturer of your program.
6.
Does it work with Excel or Notepad? (For serial connection)
a.
If it does not run in Windows programs, close SM2 Connect
and refer to “HyperTerminal” in the next section.
b.
If you are using the serial interface and having the above
port issues, you can purchase our USB adapter from
Customer Service and that usually solves the problem.
7.
Restart your computer, then restart the interface program and
your application.
IF YOU STILL CANNOT GET THE SMII TO SEND VALUES, CALL
TECHNICAL SUPPORT AT 1-800-854-8075.
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