Metrohm 850 Professiona IC Cation Prep 1 User Manual

Page 98

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5.1 Problems and their solutions

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850 Professional IC –Cation – Prep 1

Problem

Cause

Remedy

Sample – Blockage in the
sample path.

Check the sample path.

Sample – Sample loop not
(completely) filled.

Prolong the sample transfer time.

Sample – Gas bubbles in
the sample.

Use the sample degasser (see Chapter 2.13,
page 42)
(if available).

Peristaltic pump –
insufficient or no
delivery rate

Peristaltic pump – contact
pressure too weak.

Correctly set contact pressure (see "Set flow
rate", page 47)
.

Peristaltic pump – filter
blocked.

Replace the filter (see Chapter 4.10.2.2, page
83)
.

Peristaltic pump – pump
tubing defective.

Replace pump tubing (see Chapter 4.10.2.1,
page 82)
.

Very noisy baseline

High pressure pump – con-
taminated pump valves.

Clean pump valves (see Chapter 4.5.2, page
67)
.

Eluent – Leak in the eluent
path.

Check the eluent path.

Eluent – Blockage in the
eluent path.

Check the eluent path.

High pressure pump –
defective piston seals.

Replace piston seals (see Chapter 4.5.2, page
67)
.

Pulsation damper not con-
nected.

Connect the pulsation damper (see Chapter
2.12, page 40)
.

Pulsation damper not con-
nected.

Connect pulsation damper (see Chapter 2.12,
page 40)
.

Background conduc-
tivity too high

Incorrect eluent.

Change eluent (see Chapter 4.4.2.3, page 66).

Data of the separa-
tion column cannot
be read.

Column chip contamina-
ted.

Clean contact surfaces of the column chip
(with alcohol).

Column chip defective.

1. Save column configuration in MagIC Net.
2. Notify Metrohm Service.

Individual peaks
greater than expec-
ted

Sample – Carry-over of the
samples from previous
measurement.

Rinse system longer between two samples.

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