CAT Titan 250 - Manual (Page 75)

Turbomachinery Package Specification Titan 250 Generator Set
19 Support Services
19.1 Construction Services
Solar’s Construction Services organization offers a comprehensive range of equipment
and services to successfully meet power system expectations and needs. Our experience
takes us to many parts of the world, onshore and offshore, managing various types of
power configurations. Our services are based on years of experience and expertise in
power system engineering and complete project management that include:
• Feasibility studies
• Proposal preparation
• Design and engineering
• Material procurement
• Fabrication
• Onsite construction
• Quality control
• Scheduling
• Budget control
• Shipping
• Installation, testing, and commissioning
Material procurement, for example, can include prime movers, driven equipment,
associated mechanical process equipment, and electric power generation equipment.
Construction Services is uniquely qualified worldwide to provide complete fluid
compression, liquid pumping, and power generation systems, with single-source
responsibility, engineering expertise, optimal economic designs, and real attention to
quality and safety to ensure complete power system satisfaction
19.2 Customer Services
Solar’s Customer Services organization is dedicated to the support of Solar’s equipment
worldwide. Customer Services support includes technical training, field service personnel,
service parts, overhaul and repair services, and customized operation and maintenance
programs. Customer Services also offers gas turbine uprates and updates, retrofit
conversions to low emission SoLoNOx turbine configurations, and complete package
refurbishments, all of which provide cost-effective life-cycle solutions.
Solar’s Customer Services organization is known for its excellent service and support that
no other gas turbine service company can compare in:
• Product knowledge and experience with more than 11,500 units in 90 nations
• In-depth technical support via Solar’s global Customer Information Network
• Factory-qualified repair and overhaul procedures
• Genuine Solar Certified Parts
• Worldwide field service personnel and service facilities
• Around-the-clock response
• Exchange engine program to minimize your downtime
Solar stands behind each of our customers with uncompromising commitment to the
success of their turbomachinery installations throughout the equipment's life cycle.
© 2008 Solar Turbines Incorporated. All rights reserved. TPS250GS/908 - Preliminary
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