Identifying drivers, Reinstalling drivers and utilities – Dell OptiPlex 755 User Manual

Page 214

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Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you:

l

 

Upgrade your operating system.

l

 

Reinstall your operating system.

l

 

Connect or install a new device.

 

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

 

Microsoft® Windows® XP

 

1.

Click Start® Control Panel.

 

2.

Under Pick a Category, click Performance and Maintenance, and click System.

 

3.

In the System Properties window, click the Hardware tab, and click Device Manager.

 

Microsoft Windows Vista® 

 

1.

Click the Windows Vista start button

, and right-click Computer.


 

2.

Click Properties®

Device Manager.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see

Reinstalling Drivers and Utilities

).

 

Reinstalling Drivers and Utilities

 

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed
version.

Windows XP:

 

1.

Click Start® My Computer®

Properties®

Hardware® Device Manager.


 

2.

Right-click the device for which the new driver was installed and click Properties.

 

3.

Click the Drivers tab® Roll Back Driver.

Windows Vista:

 

1.

Click the Windows Vista start button

, and right-click Computer.


 

2.

Click Properties®

Device Manager.

 

3.

Right-click the device for which the new driver was installed and click Properties.

 

NOTE:

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your

administrator to continue.

NOTICE:

The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install 

drivers obtained from other sources, your computer might not work correctly.

NOTE:

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your

administrator to enter the Device Manager.

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