FORD 2013 Explorer v.1 - Manual (Page 448)

5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone connection
at vehicle start. Off without reminder provides a display reminder only
without a voice reminder at phone connection.
To make sure that 911 Assist™ works properly:
• SYNC௡ must be powered and working properly at the time of the
incident and throughout feature activation and use.
• SYNC௡ 911 Assist™ feature must be set on prior to the incident.
• A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC
௡.
• A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
• A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
• The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist™); however, if 911 Assist™ is triggered, SYNC
௡
tries to contact emergency services. If a connected phone is damaged or
loses connection to SYNC
௡, SYNC௡ searches for, and tries to connect to,
any available previously paired phone and tries to make the call to 911.
Before making the call:
• SYNC௡ provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC
௡ attempting to dial
911.
• SYNC௡ says the following, or a similar message: “SYNC௡ will attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
448 SYNC
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2013 Explorer (exp)
Owners Guide gf, 1st Printing
USA (fus)