Cisco Linksys SPA9000 - Manual (Page 145)

5-21
Linksys SPA9000 Administrator Guide
Document Version 3.01
Chapter 5 Configuring the LVS Auto-Attendant
AA XML Script Examples
</form>
</aa>”
<AA Script2> =
“<aa>
<form id=”nt” type=”menu”>
<audio src=”prompt6” bargein=”T”/>
<audio src=”prompt7” bargein=”T”/>
<audio src=”prompt8” bargein=”T”/>
<noinput timeout=”15” repeat=”T”/>
<nomatch repeat=”F”>
<audio src=”prompt3” bargein=”T”/>
</nomatch>
<dialplan src=”(5xx|8001)”/>
<match>
<default>
<audio src=”prompt2”/>
<xfer name=”ext” target=”$input”/>
</default>
</match>
</form>
</aa>”
In Example 3, the following messages are recorded through the IVR:
The following table summarizes the parameters for Example 3:
Table 5-5 Prompts for Example 3
Prompt ID Message
Prompt 1-4 See the defaults in Table 3: Default Auto-Attendant Prompts.
Prompt5 “Welcome to All Seasons Travel.”
Prompt6 “Thank you for calling All Seasons Travel. Presently we are closed.”
Prompt7 “We are open Monday through Friday 9 AM to 6 PM, and we are closed on
Saturdays and Sundays. Our address is 101 Main Street, Anytown, Anystate,
USA.”
Prompt8 “If you know your party’s three-digit extension, you may enter it now.”
Prompt9 “To reach our receptionist, press 0 at any time. For our company location,
press 1. For travel support, press 2. For sales, press 3. Otherwise, please stay
on the line for our receptionist.”
Prompt10 “Welcome to the All Seasons Travel support line. If this is regarding our
Holiday Getaway Special, please press 1; otherwise, please stay on the line
for one of our travel associates. Or press * to go back.”
Table 5-6 Parameters for Example 3
Parameter Name Parameter Value
(Line 1) Contact List 501,aa
AA Dial Plan 1 (<0:501>|1|2|<3:300>|5xx|8001)
AA Dial Plan 2 (*|<1:202>|200)
AA script 1 See <AA script1> sample above
AA script 2 See <AA script2> sample above