Cisco Linksys SPA9000 User Manual

Page 147

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Linksys SPA9000 Administrator Guide

Document Version 3.01

Chapter 5 Configuring the LVS Auto-Attendant

Auto-Attendant XML Instructions Set

nomatch

When specified, the nomatch instruction runs when the
user input digits do not match anything in the dial plan.
AAAA executes the specified audio and action
instructions. If the repeat attribute is set to “T”, AA
plays the menu prompt after playing the no input
prompt and ignore the action instruction; otherwise,
AA executes the action instruction. By default,
“repeat” is “F”.

<nomatch repeat=”F”>

<!--audio instruction (optional) -->

<!--action instruction (optional) -->

</nomatch>

match

Upon a match between the user input and the dial plan,
AA transfers to the corresponding <case> and execute
the corresponding audio and/or action instructions. If
AA cannot find a match in any of the <case>
statements, it performs the <default> case.

<match >

<case input= “x”/>

<!--audio instruction (optional) -->

<!--action instruction (optional) -->

</case>

<case input= “#”/>

<!—audio instruction (optional) -->

<!--action instruction (optional) -->

</case>

<default>

<!—audio instruction (optional) -->

<!--action instruction (optional) -->

</default>

</match>

Action

Instruc
tions

goto

AA transfers the caller from one <form> to the other
<form>. All <form>s are identified by the attribute
“id”. The value in the id attribute must be unique;
otherwise, AA selects the last valid <form> as the
transfer-to target.

<goto link= “daytime”>

“daytime” is the id of a <form> entry.

Example: <form id=”daytime” type=”menu”>

xfer

AA performs a blind transfer of the caller to the target,
and then it ends processing “target = $input” is
equivalent to the input value already passed by the
dialplan. There is no significance to the name attribute.

<xfer name= “Technical Support” target=

“5000”/>

exit

When this action is reached, AA stops, and the call
ends

<exit>

audio

AA plays the audio specified in the “src” attribute. This
attribute must be prompt<n>, with <n> being a number
in the range 1–10. When playing the audio, AA allows
the caller to interrupt the current prompt by pressing
digits if the bargein attribute is set to “T”. AA ignores
any digits from the caller if the bargein attribute is set
to “F” (the default value).

<audio src= “prompt1” bargein= “T”/>

Instruction

Description

Syntax and Example(s)

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