Using the ivr menu – Cisco Linksys SPA9000 User Manual
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Linksys SPA9000 Administrator Guide
Document Version 3.01
Chapter 2 Getting Started
Using the Interactive Voice Response Interface
The interactive voice response (IVR) features that are available depend on your system configuration.
A convenient quick-reference for the IVR is available at the following website:
Using the IVR Menu
To use the IVR menu, complete the following steps.
Step 1
Connect an analog telephone to the Phone 1 or Phone 2 port of the SPA9000.
Note
You can only access the IVR menu through an analog telephone, not an IP phone.
Step 2
Press **** (quickly press the star key four times).
Wait until you hear “Linksys configuration menu.”
Note
You cannot access the IVR from a phone that is currently connected to a call.
Step 3
Refer to
to identify the option required.
Step 4
Enter the required option followed by the # (pound) key.
To enter a period, use the star key (*).
When entering a value, such as an IP address, to exit without entering any changes, press the * (star) key
twice within half a second. Otherwise, the * is treated as a decimal point.
After entering a value, such as an IP address, press the # (pound) key to indicate you have finished your
selection. To save the new setting, press 1. To review the new setting, press 2. To re-enter the new setting,
press 3. To cancel your entry and return to the main menu, press * (star).
For example, to enter the IP address 191.168.1.105 by keypad, press these keys: 191*168*1*105. Press
the # (pound) key to indicate that you have finished entering the IP address. Then press 1 to save the IP
address or press the * (star) key to cancel your entry and return to the main menu.
If the menu is inactive for more than one minute, the SPA9000 times out. You need to re-enter the menu
by pressing ****.
Step 5
To exit the menu, hang up the telephone.
The settings you have saved take effect after you hang up the telephone. The SPA9000 may reboot at this
time.