Crestron electronic TPMC-8T - Manual (Page 63)

Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
TPMC-8T Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
TPMC-8T is off or has
no power. Verify that TPMC-8T has
power and is on or in standby
mode.
No WAPs
defined/selected on the
TPMC-8T. Refer to the “Ethernet Details”
section of this guide, which
starts on page 35 to
define/select WAPs.
No IP address
configured/obtained on
the TPMC-8T. Refer to “Ethernet Details”
which starts on page 35 to
define IP addresses. If the
TPMC-8T is set up to use
DHCP (not recommended),
you can use the WAP window
box to verity the IP address
provided. If the number is
invalid for your subnet or no
number is present, verify that
the DHCP server is working
properly.
Cannot upload VT
Pro-e project or
firmware from
Toolbox via WiFi.
TPMC-8T is out of range
or has poor access to
the WAPs. The TPMC-8T is out of range
of the WAP or is experiencing
interference. Refer to the
WAP documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.
TPMC-8T does
not show
feedback and/or
does not control
any devices. No WAPs
defined/selected on the
TPMC-8T. Refer to the “Ethernet Details”
section of this guide, which
starts on page 35 to
define/select WAPs.
(Continued on following page)
Operations Guide – DOC. 6567C Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T • 59