Reference documents – Crestron electronic TPMC-8T User Manual

Page 64

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Isys i/O™ 8.4” TableTop WiFi Touchpanel

Crestron TPMC-8T

TPMC-8T Troubleshooting (Continued)

TROUBLE

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

No IP address
configured/obtained on
the TPMC-8T.

Refer to “Ethernet Details”
which starts on page 35 to
define IP addresses. If the
TPMC-8T is set up to use
DHCP (not recommended),
you can use the WAP window
box to verity the IP address
provided. If the number is
invalid for your subnet or no
number is present, verify that
the DHCP server is working
properly.

Invalid control system IP
address / IP ID set up
on TPMC-8T.

The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to “IP
Table” w
hich starts on page
40 to define IP addresses.

TPMC-8T does
not show
feedback and/or
does not control
any devices.
(Continued)

TPMC-8T is out of range
or has poor access to
the WAPs.

The TPMC-8T is out of range
of the WAP or is experiencing
interference. Refer to the
WAP documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.

TMPC-8T shows
unexpected or
intermittent
feedback and/or
has intermittent
device control.

TPMC-8T is out of range
or has poor access to
the WAPs.

The TPMC-8T is out of range
of the WAP or is experiencing
interference. Refer to the
WAP documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.

TPMC-8T boots
up in setup
screens every
time.

Invalid VT Pro-e project
or no VT Pro-e project is
loaded.

Load/reload VT Pro-e project
using the Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (

www.crestron.com/manuals

). This link will provide a list of

product manuals arranged in alphabetical order by model number.

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide
Crestron e-Control Reference Guide

60

Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T

Operations Guide – DOC. 6567C

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