Troubleshooting – Sony SPP-M932 User Manual

Page 34

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Troubleshooting

If you've experienced any of the following difficulties while using your
phone, use this troubleshooting to help you remedy the problem.

Should any problem persist, consult your nearest Sony dealer.

Symptom

Remedy

You hear an error beep when
you press

c

LINE 1 ) or (LINE

2).

Make sure you set up the base phone correctly Ipa^^e
8

) .

Move the handset closer to the base phone.

Replace the handset to the base phone for a while to
recharge the battery pack.

Reset the digital security code (page 30).

You hear no dial tone.

Make sure the telephone line cord is securely
connected to the telephone outlet.

Make sure the battery is fully charged (page 12).

cn

c

fO

2

The telephone always connects
with the wrong number or
doesn't connect at all, even
though the number you dial is
correct.

Make sure the dial mode is set correctly (page 11).

The phone doesn't redial
correctly.

Make sure the number you last dialed (including the
tone and pause digits, if used) is fewer than 16 digits.

Make sure the last dialed number is really the one you
want to dial.

You hear a beep during the
conversation.

The battery pack is weak. Charge the battery for more

than 8 hours (page 12).

A beep sounds every 20
seconds.

The line is put on hold (page 14).

O)

c

>

The handset does not ring.

The battery may have little or no power. Charge the
battery for more than 8 hours (page 12).

Make sure you set up the base phone correctly
(page 8).

Move the handset closer to the base phone.

Reset the digital security code (page 30).

Make sure that you set the ringer type correctly fp<igc

21

).

A beep sounds every 20
seconds.

The line is put on hold (page 16).

You hear interference during
conversation.

Move the handset closer to the base phone.

PressCCHANNEQ on the handsel for a channel that

gives better reception (page 14).

Place the base phone away from noise sources (page
8

).

Raise the antenna of the base phone vertically.

You hear a beep.

It is a battery low alarm. Charge the battery for more
than 8 hours (page 12).

continued

Additional Information

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