Sony PCV-E205 User Manual

Page 72

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VAIO MicroTower User Guide

My modem connection is slow

The computer’s modem is a 33.6 kbps modem/14.4 kbps FAX modem
with K56flex™ technology. Many factors influence modem connection
speed, including telephone line noise or compatibility with telephone
equipment (such as fax machines or other modems). If you think your
modem is not connecting properly to other PC-based modems, fax
machines or your Internet Service Provider, check the following:

□ Have your phone company check that your phone line is free from

any line noise.

□ If your problem is fax-related, check that there are no problems with

the fax machine you are calling and that it is compatible with fax
modems.

□ If you are having a problem connecting with your Internet Service

Provider, check that the ISP is not experiencing technical problems.

□ If you have a second phone line available, tiy connecting the modem

to this line.

My modem doesn't work

□ Check that the phone line is plugged into the

LINE

jack. See

“Connecting the Phone Line and Phone” on page 20 for details.

□ Check that the phone line is working. You can check the line by

plugging in an ordinary phone and listening for a dial tone.

□ Check that the phone number the program is dialing is correct.

□ Check that the software you are using is compatible with the Sony

computer modem. (All preinstalled programs are compatible.) Call
the software publisher or Sony Online Support.

My microphone doesn't work

□ Check that the microphone is plugged into the MIC connector. See

“Connecting the Sony Multimedia Computer Display" on page 16

or “Connecting a Display, Speakers, and a Microphone” on page 17
for details.

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