Catler KM 8011 - Manual (Page 21)

21
TROUBLESHOOTING
PROBLEM EASY SOLUTION
Machine will not work
when switched ON
• Always ensure the speed control dial is in the OFF position
before start.
• The temperature overload protection (thermo cut-off ) device
has not been activated automatically, allow more time for the
motor to cool down.
Cannot set the time on
the count-down timer • Always ensure the speed control dial is in the OFF position
before trying to set the count-down time.
Mixer suddenly
switches off during
mixing
• The mixer has been stressed by overloading or stalling. The
mixer will automatically activate the overload protection
button and the unit will switch itself off . If this happens,
switch the mixer off at the outlet and unplug it for at least 15
minutes. The overload protection device will reset, and the
mixer will be ready to use again when it powers back into
standby mode.
“E1” error message is
fl ashing on the count-
up/down timer display
• The mixer will automatically stop operating if the motor is
stalled. If this occurs, the ‘E1’ error message will fl ash on the
count-up/down timer display. This is an electronic safety
feature. This is normally a result of too much ingredients being
processed at one time. Try removing some of the ingredients
from the bowl. To continue mixing, turn the speed control
dial to the off position and unplug the mixer from the power
outlet. Then plug the mixer into the power outlet and use as
normal.
“E2” error message is
fl ashing on the count-
up/down timer display
• This may indicate that the motor has been stressed by
overheating with excessive load. The mixer is fi tted with
a selfresetting safety device which safeguards against
overheating on the motor with excessive loads. If overheating
occurs, the mixer will automatically activate the overheating
protection device and the motor will switch itself off . When
the overheating protection is activated, unplug the mixer
from the power outlet for at least 15 minutes to allow the unit
to cool.
Turn the speed control dial to the OFF position then plug the
mixer into the power outlet and use as normal.
Noise is heard when
scraper beater is
mixing
• When ingredients are in the mixing bowl, the scraper beater
may make a slight noise as it scrapes the sides and bottom
of the bowl. This is normal and should not cause concern. Do
not turn the mixer on with the scraper beater in place if the
mixing bowl is empty. This will cause the scraper beater to
make a loud noise as it scrapes the bowl.