Mercedes-Benz C-Class 2008 Owners Manual User Manual
Page 298
297
Controls in detail
Useful features
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
ț
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
ț
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
ț
there is sufficient voltage in the vehicle
batteries
i
During the emergency call message
Emer-
gency Call Activated is displayed, opera-
tion from audio system or COMAND* is not
possible. The automatic climate control can be
still adjusted using the switches on the climate
control panel.
i
If no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant telephone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
i
During the emergency call the telephone is
switched off automatically and must be switched
back on to make a call.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.