Tycon Power TP2700WC - Manual (Page 21)

21
Troubleshooting Guide
Problem Solution
Transmitter (outdoor unit) not
reporting in to console.
There are dashes (--) on the
display console.
Check the transmitter and/or solar panel LED for flashing. You
must remove the radiation shield to view the LED on the
transmitter.
The transmitter has a LED just above the battery compartment.
The solar panel has a led just below the solar panel. The LED
should flash every 48 seconds.
If the LED is not flashing every 48 seconds, Replace the batteries
in the outside transmitter. Always wait at least 2 minutes after
removing the batteries before re-inserting to the transmitter.
If the batteries were recently replaced, check the polarity. If the
sensor is flashing every 48 seconds, proceed to the next step.
There may be a temporary loss of communication due to reception
loss related to interference or other location factors, or the batteries
may have been changed in the remote and the base station has not
been reset. The solution may be as simple as powering down and
up the base station.
1. Make sure you have fresh batteries in the base station.
2. With the sensor array and base station 10 feet away
from each other, remove the batteries from the base
station and wait 10 seconds. Put the batteries back in.
3. Do not touch any buttons for several minutes.
4. The remote sensor search icon will splash on the
display. Wait several minutes for this icon to turn
off.
5. If the search icon turns off and the outdoor
temperature and humidity are still showing dashes
(--), the remote sensor may be defective. If the sensor
properly syncs up, proceed to the next step “How to
prevent intermittent wireless communication”
How to prevent intermittent wireless communication issues:
1. Install a fresh set of batteries in the remote sensor
array and base station. For cold weather
environments, install lithium batteries.
2. The maximum line of sight communication range is
300’ but most users will get 100’ or less due to