CREATIVE 4X CD-ROM Drives GCD-R542B - Manual (Page 62)

Troubleshooting C-1
C
Troubleshooting
This appendix helps you troubleshoot some common problems you
might face.
Problems with CD-ROM Drive
Problem No sound from speakers.
Causes 1. Audio cable is not connected properly or the volume
is not adjusted to an audible level.
2. The drive might be faulty.
3. The card might be faulty.
Solutions 1. Check that your speakers are connected to the
correct jack on the sound card and the volume is set
to mid-range. Check the Mixer to ensure that the
volume is set to mid-range. (See the documentation
that comes with your audio card for more details.)
2. Connect earphones to the Stereo Phone Jack. If
there is no sound from your earphones, consult your
dealer about your faulty drive.
3. Connect earphones to the stereo phone jack. If there
is sound from your earphones, check to see the audio
cable is connected from the drive to the audio card
(see the section “Installing Your Drive” in
Chapter 2). If the audio cable is connected and there
is no sound from your speakers, consult your dealer
about your faulty card.