ALTANA Temp-Gard 12p Manual - Manual (Page 23)

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Service and Certitication
9. Service and Certification
Service
Besides the repair of your instrument we offer the
following additional services:
First diagnosis on the telephone or by e-mail
Call us or send us an e-mail and we will try to
solve your problem. If this is not successful, please
send us the instrument for repair.
Preventive maintenance, calibration, and
recertification
For precautionary reasons we recommend
regular preventive maintenance. We carry out
this preventive maintenance automatically when
you send us your instrument for maintenance
and recertification. We clean the optics, check
all functions, test and, if required, adjust the
measured values by using reference standards.
You will receive a certificate, which includes the
retraceability to international standards.
Loaners
During the period of repair we furnish you with a
loaner on request and availability.
Maintenance agreement
In case you want to make sure that the necessary
maintenance is being done on a regular basis
and on time, we recommend a maintenance
agreement.
Extended warranty contracts
Furthermore, you can request an extended
warranty contract for additional 12 months.
Ordering information:
SE-3300
Extended Warranty -one year
additional