Redialing, Placing calls on hold, Using call waiting – AltiGen MAXCS 7.0 MaxOutlook User Manual

Page 30: Placing calls on hold using call waiting

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24 MaxOutlook Manual

Redialing

To redial the last number called, click the Redial button on the MaxOutlook
toolbar. If the Redial button is not on your MaxOutlook toolbar, you can
display it by clicking the Toolbar Customization button and adding the
Redial button to your Toolbar list. Click OK.

Placing Calls on Hold

During a phone call, either click the word Connected in the call’s State cell
or click the Hold button in the MaxOutlook toolbar. The state of the call is
changed from connected to a hold state and you will hear the dial tone.

Click Hold in the call’s State cell to release the hold and reconnect the call.
Note: When a call is put on hold automatically by the system (to queue),

the system will ring you after two minutes if the call is still on hold.

Using Call Waiting

During a call, you may receive another incoming call. To answer the call,
click Ringing in the new call’s State cell. The call to which you were
connected goes to the hold state.

When you are ready to reconnect to the call on hold, click Hold in the State
cell of the call. The call goes to the connected state.

Click Ringing
to answer
second call

The first call
goes to Hold
state

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