Conference calls, Station conferencing – AltiGen MAXCS 7.0 MaxOutlook User Manual

Page 33

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MaxOutlook Manual 27

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Conference Calls

There are two types of conference calls in MaxOutlook:

Station conferencing. In this type of conferencing, when you’re on a
call, you can dial a third party and then conference that party in to the
call. Any internal user is able to add parties to this type of conference
call.

MeetMe conference. If your company has this feature available, you
can schedule a meeting to take place at a specified time in the future
and invite people to the meeting. Invited people call the MeetMe
conference extension number to join the meeting at the designated
meeting time. (See “MeetMe Conference” on page 29.)

Station Conferencing

Using this method, you may conference up to six calls.
Note: In order to conference incoming calls, Single Call Waiting,

Multiple Call Waiting or Live Call Handling must be checked in
the MaxOutlook Configuration window, Extension > Call Handling
screen.

You may conference calls in the following ways:

Dragging—While connected to one party, drag a Hold call to the
Connected call, or drag a number from the Directory, Speed Dial,
Contacts, or Monitor tabs to the Connected call. Repeat to add more
callers. Each call in the conference displays Conferencing state.

Dialing—While connected to one party, in the dialing field enter the
extension or phone number you want to conference with, then click the
Conference button.

While MaxOutlook dials the new number, the other party or
parties go into Hold Pending state, and you see a confirmation
dialog box.

After the dialed party answers, click Yes. If the dialed party
does not answer, click No.

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