Frequently asked questions, General questions – Compaq 1400 User Manual

Page 117

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P

RESARIO

N

OTEBOOK

B

EYOND

S

ETUP

G

UIDE

S

OLUTIONS

9-3

1400 S

ERIES

Frequently

Asked

Questions

General Questions

Display Questions

Questions about Sound

Questions about Movies

Questions about
Peripherals

Questions about
Upgrades

Error Messages

For more information, refer to
your Microsoft Windows
Operating System Manual.

You can refer to other
documentation that comes with
your Notebook or peripheral
devices. Examples include
Microsoft Windows manuals,
third-party software manuals,
and hardware documentation
such as printer manuals.

General Questions

Q. Where can I find more information about my Notebook?

A. In the printed documentation that came with your
Notebook. Also visit the Compaq support Web site at

http://www.compaq.com/athome/support/serv_note.html

Q. What is Microsoft Windows?

A. Microsoft Windows is an operating system.

Q. What is an operating system?

A. An operating system is software that tells your Notebook
what to do. It translates keyboard strokes and mouse
movements into a language your Notebook can understand.
Your Notebook comes with a Microsoft operating system
already installed.

Q. What is a computer virus and how can I remove it?

A. A computer virus is a program that can cause damage to
your Notebook. Your Notebook usually comes with
preinstalled third-party virus scan software to remove
computer viruses. However, since new viruses constantly
emerge, you should check with your software vendor about
software upgrades. These upgrades are usually available on
the Internet.

Q. I can’t connect to the Internet. What’s the problem?

A. First, you must have an account with an Internet Service
Provider (ISP). Your modem must also be configured
correctly, and you must have a cable connecting the modem
port to the phone jack. Also ensure that you have an Internet
browser installed, such as Microsoft Internet Explorer
or Netscape Navigator

®

.

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