Mass storage – Compaq 1400 User Manual

Page 130

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9-16 S

OLUTIONS

P

RESARIO

N

OTEBOOK

B

EYOND

S

ETUP

G

UIDE

1400 S

ERIES

“Error Messages” in
this chapter.

Mass Storage

CD or DVD Drive

Symptom

Problem

Solution

CD/DVD drive

cannot read

a disc or

takes too long

to start.

The disc is inserted

improperly.

Reinsert the CD with the

label facing up and verify

that the disc is securely

snapped down on

the spindle.

The DVD drive takes

longer to start

because it must

determine the type

of media being

played before it

can start.

Wait at least 30 seconds to

let the DVD drive determine

the type of media being

played. If the disc still does

not start, refer to the solution

for related problems.

The disc is dirty.

Clean the disc with a CD

cleaning kit available in most

computer stores.

DVD Player

performance

is poor when

running other

programs

simultaneously.

DVD playback

requires large

amounts of

processing power;

therefore, the

system cannot

process other tasks

simultaneously at

maximum

performance.

To provide maximum

performance, close all other

programs while playing DVD

media. It may also be

necessary to restart

Windows to free

all resources.

Cannot eject CD

or DVD.

Power is not on.

Manually eject the disc

(see “Using Your CD or DVD

Drive” in this guide)

or turn on your Notebook.

Display is

corrupted when

playing some

DVD movies.

Copyright material at

beginning of movie

causes momentary

corruption.

Wait a few seconds for video

corruption to clear up. If it

does not clear up, then stop

and restart the DVD movie.

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