Buffalo Filter PlumeSafe Turbo - Manual (Page 24)

Buffalo Filter Turbo Auto-Sense™ Operator’s Manual: Page 23
4.1 Equipment Return
For the quickest response to your service needs, please follow these procedures:
Step 1: Write down model and the serial number of the Turbo Auto-Sense™ Smoke Evacuation
System.
Step 2: Call Customer Service at the toll free or local number listed and describe the problem.
Step 3: If the problem cannot be resolved over the phone and the equipment must be returned
for repair, you must obtain a “Return Material Authorization” (RMA) number from Customer
Service before returning the system.
Step 4: If you have the original packing for your Turbo Auto-Sense™ Smoke Evacuation System,
use it to properly return your unit. If you do not have the original packing material, ask Custom-
er Service for advice on how to pack the unit for return shipment.
Step 5: Freight for all returned goods should be prepaid by the shipper. Address will be supplied
by Customer Service.
4.2 Ordering Information
To reorder, obtain replacement parts or to return a unit for service, call Customer Service at:
800-343-2324
OR
(716) 835-7000
or contact your authorized BUFFALO FILTER Distributor/Representative.
BUFFALO FILTER Turbo Auto-Sense™ Smoke Evacuation System versions available:
• 100/120 VAC 50/60 Hz
• 220/240 VAC 50/60 Hz
Available accessories:
• ViroSafe® Filters
• Suction Canister
• EZ Link Remote Activation Device
• Hoses & Tubing
• Reducer Fittings
• Electrosurgical Pencil Adapters
• Electrosurgical Smoke Pencil
Customer Service
Section 4.0