Roadside assistance program (mexico), Roadside assistance program, Mexico) -9 – CHEVROLET 2012 Avalanche User Manual

Page 455: Customer information 13-9

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Chevrolet Avalanche Owner Manual - 2012 - crc 2nd edition - 11/7/11

Customer Information

13-9

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Trip Interruption Benefits and
Assistance:
Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

.

Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Roadside Assistance
Program (Mexico)

As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the New Vehicle
Limited Warranty.

Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the
following pages. Program coverage
varies by country.

Roadside Assistance is available
24 hours a day, 365 days of
the year.

This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.

For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.

Services Provided

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Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.

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Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

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