Kenmore 16238 - Manual (Page 31)

TROUBLESHOOTING GUIDE
IF YOU ARE EXPERIENCING DIFFICULTY AFTER FOLLOWING THIS GUIDE, PLEASE CONTACT OUR
CUSTOMER SERVICE TOLL FREE - PHONE 1-800-396-3838 OR FAX 1-615-441-2941.
1. Burners will not light. Out of propane? Is venturi properly seated over orifice? Inspect both venturis and
burner holes for obstructions. Check ignition spark. Is cylinder valve turned on?
Regulator assembly not fully tightened to cylinder valve? If you have electronic
ignitor, is the battery good?
2. Flame burns out on
"Low"
Has grill been sufficiently preheated before turning to "Low"? Is venturi properly
seated over orifice? Inspect both venturis and burner holes for obstructions.
3. Burners are not hot enough Your grill is equipped with a flow limiting device intended to reduce the flow of
gas in the event of a leak. This device can also be activated if you do not follow
the correct lighting procedure. Follow proper lighting sequence (see page 25) or
correct leak in system (see page 27) as instructedJnspect venturi, orifice, burner
holes and heat control valves for obstructions and alignment. Make sure burners
and heat distribution system (heat distribution plates, lava rock, briquettes or tiles)
is clean.
4. Flame smokey yellow. Check to see if burners and venturis are clean (See page 27). Check for
proper air shutter opening in venturis.(Side Burner Only)
5. Console Fire (Flame
coming up venturi around
console /control knobs).
Immediately shut off gas supply at tank valve. Allow grill to cool.
Remove burners and check venturis and orifices for obstructions.
6. Grease dripping from base Is grease tray properly installed? Is it full of grease? Check to ensure bolts are
tight, washers are in place. Check that Grill is level.
7. Regulator Humming. This is not a defect or hazard. The noise is internal and caused by cold propane
passing through a restricted passage.(Usually with a full tank in hot weather. This
will subside after a short period of operation)
8. Burner lights with match,
not with ignitor.
Broken wire or electrode. Defective ignitor or switch. Obstructions in venturi. If
you have electronic ignitor, is the battery good?
9. Too much heat. Excessive grease build-up ("Grease fire"). Damaged or missing orifice. Faulty
regulator. Restricted heat flow through grill.
10. Excessive flare-up. Reduce temperature. Clogged grease drain. Overload of fatty meat. Close lid to
contain flare up.
11. Incomplete burner flame Plugged, leaking or rusted burner.
12. Propane tank will not fill. If during filling, the overfill protection device (O.P.D.) trips prior to tank being full,
invert tank briefly to reset O.P.D.
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