Washer leaks, Dispenser operation, A warning – Kenmore OASIS HT W10026626B User Manual

Page 22: Washer won’t fill, rinse or agitate; washer stops, Washer operation

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Is the floor flexing, sagging or not ievei?

Flooring that flexes or is uneven can contribute to noise and

vibration of the washer. A %" (1.9 cm) piece of plywood under
the washer will reduce the sounds. See “Location

Requirements.”

Is the load balanced?

Evenly distribute the load in the washer basket and make

sure the height of the load does not exceed the top row of

basket holes. See “Starting Your Washer.”

Do you hear clicking or other noises when the cycie
changes from washing to draining or spinning?

When the drive system shifts or the washer basket settles

between cycles you may hear noises that are different from

your previous washer. These are normal washer noises.

Is the washer gurgling or humming?

When the washer drains, the pump will make a continuous
humming with periodic gurgling or surging sounds as the final
amounts of water are removed. This is normal.

Are you washing a smaii ioad?

You will hear more splashing sounds when washing small

loads. This is normal.

The washer basket moves while washing.

This is normal.

Can you hear water spraying?

This is part of the wash

action.

Are you washing items with metal snaps, buckles or
zippers?

You may hear metal items touching the basket. This is normal.

Did you select the Bulky/Bedding cycle?

Use the Bulky/Bedding cycle only for oversized,
nonabsorbent items such as comforters, pillows or poly-filled

jackets. Other items will create an unbalanced load in this

cycle.

Washer leaks

Are the fill hoses tight?

Are the fill hose washers properly seated?

Check both ends of each hose. See “Connect the Inlet
Hoses.”

Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?

The drain hose should be pulled from the washer cabinet and
secured to the drainpipe or laundry tub. See “Connect Drain

Hose” and “Secure the Drain Hose.”

Is the sink or drain clogged?

Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water per minute. If sink or drainpipe is clogged or slow,
water can back up out of drainpipe or sink.

Is water splashing off the tub ring or the load?

The wash load should be balanced and not overloaded. If the
wash load is unbalanced or overloaded, incoming water can

deflect off the load.

Is the washer properly installed?

The washer must be level. The feet should be properly

installed and the nuts tightened. See “Level the Washer.”

Was the cycle interrupted and then the Stain Treat option
selected?

The Stain Treat option should be started on a dry load only.
The Stain Treat option should not be selected after the tub

has started filling with water.

Did you select Stain Treat option and use a hand-washing

detergent?

Regular or hand-washing detergents are not recommended

for this washer. Use only High Efficiency (“HE”) detergent.

Check household plumbing (laundry tubs, faucets,
drainpipe, water pipes) for leaks.

Dispenser operation

Are the laundry products in the correct dispensers?

Add the correct amounts of detergent (powdered or liquid),

bleach, or fabric softener to the correct dispenser. You can
add powdered or liquid laundry boosters to the Liquid
Bleach/Oxi dispenser.

Is there water remaining in the bottom of a dispenser?
Did the dispenser drain properly?

A small amount of water may be left in a dispenser at the end

of the cycle. This is normal.

Is there powder left in the Bleach/Oxi dispenser?

The Timed Oxi button must be selected for proper flushing.

Left over powder may be removed by hand if needed.
Otherwise, select Timed Oxi and the dispenser will be
cleaned out during the next cycle.

¥Vasher Operation

A WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

Washer won’t fill, rinse or agitate; washer stops

Is the power cord plugged into a grounded 3 prong
outlet?

Plug power cord into a grounded 3 prong outlet.

Are you using an extension cord?

Do not use an extension cord.

Is there power at the plug?

Check electrical source or call electrician.

Is the indicator on the Cycle Control knob properly lined
up with a cycle?

Turn the Cycle Control knob to the right slightly.

22

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