Cobra Electronics AURA SL3 - Manual (Page 19)

Nothing Comes Close to a Cobra ®
Product Service
If you have any questions about operation or installing your new Cobra product, or if you are
missing parts…
Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE! See customer
assistance on page A1.
If you suspect that your unit requires service, please call 773-889-3087
BEFORE shipping it to
Cobra. This will ensure that you receive service as quickly as possible.
If you are asked to send your unit to the Cobra factory, please follow these steps:
1) Send the complete unit, including power cord. (It is not necessary to include the
mounting bracket.)
2) For warranty repair, enclose some form of proof-of-purchase, such as a photocopy or carbon
copy of a sales receipt. If you send the original receipt, it cannot be returned.
3) Enclose a typed or clearly written description of the problem you are having with your unit,
plus the name and address where you want the unit returned.
4) Pack the unit securely to prevent damage during transit. If possible, use the original
packing materials.
5) Ship prepaid and insured using a traceable carrier such as United Parcel Service (UPS),
Federal Express, or Priority mail with delivery confirmation.
Ship to:
Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland
Street, Chicago, IL 60707 U.S.A.
6) Please allow three (3) to four (4) weeks before contacting us about the status of your service.
Call 773-889-3087 for assistance. If your unit is under warranty, it will either be repaired or
replaced upon receipt, depending on the model. If your unit is out of warranty, you will receive
a letter informing you of the repair or replacement charge.
Trademark Acknowledgement
Cobra
® , Nothing Comes Close to a Cobra ® and the snake design are registered trademarks of
Cobra Electronics Corporation.
Cobra Electronics Corporation™ and AURA™ are trademarks of Cobra Electronics
Corporation, USA.
Product Service and
Trademark Acknowledgement
Service Info
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