Vertical Communications TeleVantage 7.5 User Manual

Page 132

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B-6

I

NSTALLING

I

NTEL

T

ELEPHONY

C

OMPONENTS

By default, D-Channel Trace creates enough trace files for the number of hours specified
in the

DTraceMinLogHours

setting. To change the maximum number of files saved (up

to 999), edit the following Windows registry setting:

HKLM\Software\Artisoft\TeleVantage\Server\Settings\DTraceMaxFiles

Q

Creates 250 KB log files.

D-Channel Trace monitors file size every 5 minutes. When

you use the default, if file size exceeds 250 KB, tracing restarts in a new file. To change
the default, edit the following Windows registry setting:

HKLM\Software\Artisoft\TeleVantage\Server\Settings\DTraceFileSize

D-Channel Trace (

TVDTrace.exe

) is installed automatically in the TeleVantage Server

directory. The default location is

C:\Program Files\TeleVantage Server

. You can run it from

there, or copy it to another location.

Determining Intel Dialogic board number

When you run D-Channel Trace, you specify the board that you want to trace. To identify the
Intel Dialogic board number:

1.

Open

tvstart.txt

, located in the same directory as TeleVantage Server logs. The default

location is:

C:\Program Files\TeleVantage Server\Logs

2.

Search for the last instance of the text “Board Table”. This corresponds to the
information logged the last time that the TeleVantage Server started.

3.

Search for the text “Trunklist”. Following this is a series of entries for each trunk in
the system. Locate the entries containing

ISDN PRI

. There is an entry for each trunk

on the board.

The following example shows the first trunk on the first ISDN board in the system. In
this example, “

dtiB1T1

”identifies both the board (

dtiB1

) and the trunk (

T1

).

-17 1 74 dtiB1T1 108 ISDN PRI DTIBoard1

You only need to specify the board number, not the trunk number, when you run
D-Channel Trace.

To run D-Channel Trace

You do not need to stop the TeleVantage Server before running D-Channel Trace.

1.

Start the Intel Dialogic Drivers if they are not already running. See Appendix D,
“Using the Intel Dialogic Configuration Manager”

2.

On the TeleVantage Server, open a command prompt window, and then change to the
directory where

tvdtrace.exe

was copied.

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