CREATIVE 2030 - Manual (Page 72)

Troubleshooting B-2
In Windows XP 1. Click Start -> Control Panel.
2. Double-click the System icon. The System Properties dialog box appears.
3. Click the Hardware tab.
4. Click the Device Manager button.
5. Click the plus sign next to Universal Serial Bus controllers. The name of the
controller bus appears. Be sure that there is no red “X” or yellow “!” next to it.
The red “X” or yellow “!” signs indicates incorrect or incomplete installation.
6. Click any items with the red “X” or yellow “!”, and then click the Remove button.
7. Reinstall the drivers for Wireless LAN USB Adapter. For more information, see
“Installing and Uninstalling Drivers and Configuration Utility” on page 3-1.
Problems with
Software
The Configuration Utility icon on the status bar is always red.
Do the following:
❑ If you are in Infrastructure mode, be sure that your computer and the access
point have the same SSID and WEP settings. The SSID is case sensitive. See
“Configuring Settings” on page 4-2.
❑ If you are in Ad-hoc mode, be sure that all the wireless stations use the same
SSID, channel, and WEP settings.
❑ Make sure that all the wireless stations are within range of each other.
❑ Restart the access point.
❑ Restart your computer.
❑ In the Advanced tab (see “Advanced Settings” on page 4-6), make sure that
Shared or Auto is selected in the Authentication Type box.