Tech support – CREATIVE 2030 User Manual

Page 91

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Service and Warranty Information E-2

Tech Support

BEFORE YOU CONTACT US

Please fill out the following information and be seated at your computer.

• Model #: _____________Serial # _____________(both found on the back of the

device)

• Error message on the screen and how it came about:

_____________________________________________________________________
_____________________________________________________________________
_______________________________________________

• Information on the adapter card that conflicts with the product (if applicable):

_____________________________________________________________________
_____________________________________________________________________
_______________________________________________

• Hardware configuration information:

________________________________________________

• IRQ line: (if applicable):

__________________________________________________________

• DMA channel used (if applicable):

__________________________________________________

• Computer type and speed:

_________________________________________________________

• Type and version of your operating system; Windows 95/98/Me/NT/2000/XP:

__________________

For comments or questions regarding our technical support, you can also

contact us at the following address: Creative Labs, Inc., Technical

Support, 1523 Cimarron Plaza, Stillwater, OK 74075.

If after consulting our online

help, you still have an

installation question on a

Creative product, you may

contact us by the following

numbers (please have your

system hardware and

operating system configuration

information and Creative

product model and serial

numbers available for the call):

Telephone (405) 742-6622.

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