Crimestopper Security Products CS-2012DPII-TW1 - Manual (Page 18)

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TROUBLESHOOTING: “BEFORE YOU CALL SECTION”
Before calling your dealer or Crimestopper, read the following for tips that may remedy the problem.
RANGE QUESTIONS (2-Way Pager/Remote):
Your CS-2012DP-TW1 system uses Am & FM High-Frequency signals to send/receive data between the
pager and the vehicle and from the vehicle to the remote for state-of-the-art operation.
1) Under normal operation, the distance from the vehicle-paging-the-remote will be greater than that from the
remote-to-the-vehicle. This is due to power supplies. The main control module (brain) in the vehicle is
connected to the electrical wiring receiving power from the vehicle battery, whereas the remote/pager is
operating from a 1.5v AAA battery. This is a normal feature for a 2-Way paging system.
2) Your system is designed to always operate with maximum efficiency, however range may be affected by
the following circumstances: Physical Distance, Obstructions, and RF/Electronic Interference. (On
US/Domestic systems, power output is limited by Govt. FCC Regulations/Specifications.)
3) This CS-2012DP-TW1 system does NOT use “Paging” or “Cellular” antenna service. There are no monthly
fees associated with its operation. The CS-2012DP-TW1 unit in the vehicle sends a paging signal directly
to your pager/remote from its own antenna mounted inside the vehicle.
SYSTEM IS UNSUCCESSFUL AT REMOTE START DURING EXTREME COLD CONDITIONS:
Please be aware that during sub-freezing conditions your remote starter may take more that one attempt to
start, or it may not successfully start the vehicle after 3 attempts. During these conditions the vehicle may not
properly start even using the key, therefore trying to start by the remote would also be unsuccessful.
SYSTEM LED FLICKERS WHEN PRESSING REMOTE CONTROL BUTTONS:
This is normal operation. There may be a slight flicker visible from the LED when pressing the remote as the
system is authorizing the code from the remote control. There is nothing wrong with your system.
UNIT CHIRPS 3X, FLASHES LIGHTS ONCE, BUT WILL NOT ATTEMPT A REMOTE START:
1. The system may sense a fault if the vehicle hood is up or open (Blue wire grounded). [Assuming you are
using a grounding hoop pin or switch that is connected to the Blue wire of the system. This is a safety
feature of the unit. Make sure hood is closed or that the Blue hood pin wire is not shorted to Ground.
2. The system may sense a fault at the Brake (White wire is active) check installation for faults and verify the
+12V Brake input is not active unless the brake is pressed.