ADLINK MLC 4-21 - Manual (Page 7)

MLC 4-xx Technical Manual Rev. 1.2 User information
Document: Manual_Medical_MLC_1.2 Page 7 of 37 pages Last change date: 18-Feb-15
All other products and designations mentioned in this documentation are in most cases (registered)
trademarks of their respective owners and are thus subject to law.
4.3. Warranty information
Each shipped PENTA product is tested carefully and thoroughly before being shipped. If unlikely
some problems will occur during operation, please check the BIOS and operating system settings of
your system. This is often the source of problems due to resource conflicts.
If you need to send back your PENTA DEVICE because of unsolvable problems, please request, fill
out and sent back a Return Material Authorization (RMA) form first, available from the PENTA web
site.
In order to repair your PENTA device as fast as possible this information is urgently required.
Within the warranty period the repair is free of charge as long as the warranty conditions are ob-
served. Because of the high test expenditure you will be charged with the test cost if no fault is found.
Repair after warranty period will be charged.
Your PENTA product is warranted against defects in material and workmanship for the warranty peri-
od from the date of shipment. During the warranty period, PENTA will as its option either repair or
replace defective products.
For warranty service or repair, the product must be returned to a service facility designated by PENTA
free of charge!
The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance
or handling by customer, unauthoriz
ed modification or misuse, operation outside of the product’s envi-
ronmental specifications, improper handling, shipment, installation or maintenance.
PENTA will not be responsible for any defects or damages to other products not supplied by PENTA,
which are caused by a faulty PENTA product.
4.4. Support, problems and failure analysis
A base knowledge about standard PC technology is required for using PENTA products which will not
be explained within this manual.
Before contacting PENTA, please visit the PENTA web page or the 3
rd
party hard- and/or software
manufacturers web page. If you can’t solve the problem with this documents and/or updates by your
own, do not hesitate to contact PENTA by email or phone.