ADLINK MLC 4-21 - Manual (Page 8)

MLC 4-xx Technical Manual Rev. 1.2 User information
Document: Manual_Medical_MLC_1.2 Page 8 of 37 pages Last change date: 18-Feb-15
Please prepare yourself to answer a few questions like:

Which PENTA product is concerned?

What serial number does this system have?

Which BIOS version does this system have?

Which OS (version) is used?

Is this problem already reported (by whom/to whom)?

Since when is the problem known?
 …
4.5. Drivers
Drivers for your PENTA device are available via http://www.adlink.com . If you experience any prob-
lems, please always download and install the latest drivers for your system from this webpage before
contacting the PENTA support team ([email protected]).
4.6. Maintenance and service intervals
As the PENTA device has no components integrated, which have to be maintained (i.e. fans…) or
calibrated, there is no need for recurring maintenance or service intervals.
Nevertheless PENTA suggests returning the device for a complete system check after about 5000
hours of operation.
If the PENTA device is not working properly anymore and has to be returned to PENTA for repair
purposes, please refer to chapters 4.3 Warranty information and 4.4 Support, problems and fail-
ure analysis first.