Support, problems and failure analysis, Maintenance and service intervals – ADLINK Medical-i7 18/21 User Manual
Page 7
PENTA Medical i5/i7
Manual
Rev. 1.5
Document: Manual_Medical_i7_R1.5.docx
Page 7 of 59 pages
Last change date: 7-Mar-13
Your
PENTA product is warranted against defects in material and workmanship for the warranty
period from the date of shipment. During the warranty period,
PENTA will as its option either repair or
replace defective products.
For warranty service or repair, the product must be returned to a service facility designated by
PENTA
free of charge!
The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance
or handling by customer, unauthorised modification or misuse, operation outside of the product’s
environmental specifications, improper handling, shipment, installation or maintenance.
PENTA will not be responsible for any defects or damages to other products not supplied by PENTA,
which are caused by a faulty
PENTA product.
3.4. Support, problems and failure analysis
A base knowledge about standard PC technology is required for using
PENTA products which will
not be explained within this manual.
Before contacting
PENTA, please visit the PENTA web page or the hard- and/or software
manufacturers web page. If you can’t solve the problem with this documents and/or updates by your
own, do not hesitate to contact
PENTA by email or phone.
Please prepare yourself to answer a few questions like:
•
which
PENTA product is concerned?
•
what serial number does this system have?
•
which BIOS version does this system have?
•
is this problem already reported (by whom/to whom)?
•
since when is the problem known?
•
etc……
3.4.1. Drivers
Drivers for your
PENTA Medical i5/i7 are available on provided Drivers & Manual CD or on
http://www.penta.de
. If you experience any problems, please always download latest drivers for your
system on
http://www.penta.de
before contacting
PENTA support team (
).
3.5. Maintenance and service intervals
There is no recommended service or maintenance interval for the
PENTA Medical i5/i7 as all of them
are made of highest quality, industrial components.
Nevertheless we suggest a complete system check after about 5000 hours of operation.