Mighty Mule FM502 Dual Swing - Blue Board - Manual (Page 41)

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If your Mighty Mule ® Gate Opener is not operating properly, please follow the steps below:
1. First use the procedures found in the Troubleshooting Guide (see page 35).
2. If you are unable to solve the problem, call the GTO Service Department at (800) 543-1236, or (850) 575-4144.
Refer to the serial number (located on the control box cover) and date of purchase when calling for assistance.
3. If repair or replacement of your gate opener is necessary, the Service Department will assign a Return Goods
Authorization (RGA) number to you for warranty repair.
4. Securely pack the component(s) authorized for return to the factory. Include a copy of your receipt. Write the RGA
number issued to you on the outside of the package in LARGE BOLD PRINT. Ship the package(s) freight prepaid to:
GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in LARGE
BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items returned to GTO freight
collect WILL NOT be accepted.
Repair Service
The GTO, Inc. Technical Service Department is open
Monday – Friday 8:00 A.M. – 7:00 P.M. (Eastern Time)
Fax (850) 575-8950 • Web site: www.mightymule.com
E-Mail: [email protected]
Telephone (800) 543-1236
Telephone (850) 575-4144
VOLTAGE RATINGS
18 Vac Transformer ___________________________18.0 to 22.0 Vac
5 W Solar panel (single) _______________________18.0 to 22.0 Vdc 300 mA
measure voltage at panel and control box.
12 V Battery ________________________________12.0 to 13.5 Vdc 7.0 Ah
Charging circuit _____________________________12.0 to 14.8 Vdc
measure voltage with battery connected
GTO, Inc.
3121 Hartsfield Road • Tallahassee, Florida, USA 32303 • (800) 543-4283 • (850) 575-0176 • Fax (850) 575-8912 •
Web site www.gtoinc.com