Pitney Bowes MapXtreme - Manual (Page 36)

Chapter 2: Getting Started
MapXtreme Licensing
MapXtreme v7.1 36 Developer Guide
A license exception occurs
when using a trial version
downloaded from the Pitney
Bowes Software website
(System.ComponentModel.Li
censeException' occurred in
mapinfo.coreengine.dll.) The MapXtreme trial license is
invalid due to a detected
system clock setback. Install the trial on a different
machine or purchase a valid
license.
The merge modules (MSM) in
the trial version are missing
(\Common files\Merge
Modules\). The merge modules are left out
of the trial version because the
it is not meant to be deployed. Purchase a runtime license.
The Volume Shadow Copy
Service prevents licenses
from being found. Related to a Veritas backup.
There is a possibility of a
network change based on the
backup software. The backup
process is locking files and
possibly not allowing access. Check whether the backup
process is running under the
same ID as the Exponare
process. If yes, then there is a
possibility of Terminal Services
being the problem. A new license
will fix the problem.
A MapXtreme folder (from a
previous) prevents valid
licenses from being found. An invalid license file may have
been present in the old
directory and would have
caused the failure. Find and delete old invalid
licenses. Place new license in the
appropriate directory.
The MapXtreme license
distributed with Exponare
unlocks some sites but fails to
unlock others. Multiple network cards are
present in the system. Obtain the correct license file.
Place new license in the
appropriate directory,
A license file will not unlock
MapXtreme unless it is both in
the MapXtreme\7.x.x folder
and the web application
folder. Permission errors in how the
server is run and which user ID
is used. Set the correct permissions (see
Permissions to Temp Directory
for Deployed Web
Applications
).
MapXtreme license files
appear to expire after
approximately 15 days. Terminal Services Make sure you are using the
latest build of the license
generator that accommodates
terminal services.
Troubleshooting Licensing Problems (continued)
Problem Description Possible Cause Solution