Platform-specific issues – Pitney Bowes MapXtreme User Manual

Page 530

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Appendix E: Printing From MapXtreme Applications

Resolutions to Known Printing Issues

MapXtreme v7.1

537

Developer Guide

Hatch Patterns Printing as Black Polygons

Printers/Plotters: HP Designjet Series Plotters

Issue: When you print maps with hatch patterns, some regions display as solid black.

Resolution: According to Hewlett Packard support, the new HP printer driver (4.63) handles non-
Windows standard hatch patterns properly. We recommend that you download and install the new
HP 4.63 driver to resolve this problem.

Hatch Patterns are Compressed when I Print

Operating System: WindowsNT 4.0/2000

Printers/Plotters: HP LaserJet Series, tested on HP LaserJet 4050 Series PCL 6

Issue: When you use a MapInfo hatch pattern (a pattern that is not one of the first 6 patterns
AreaStyle dialog box), you may notice that the pattern may become very compressed. This is
because the patterns are a bitmap that get drawn at a higher printer resolution. The standard
Windows patterns do not exhibit this problem. The printer resolution affects the amount of
compression.

Resolution: Some printer drivers have a new output setting called Scale Patterns (WYSIWYG) that
enables the patterns to scale correctly. In the HP printer we tested, this option is available when you
select the Printing Preferences > Print Quality > Details options.

Users should turn off either the driver's, or our scaling, as doing both scales fill patterns twice. Try
both types of scaling to find the one you like better.

Platform-Specific Issues

These issues pertain to particular operating systems and/or hardware except where specifically
noted. These issues are grouped by operating system.

Print output repeats itself every 2 to 4 cm using the HP 500, 800, 5000 DesignJet
plotter when printing Rasters

We have two suggestions to working around this problem. First, try spooling the printer locally either
from the driver level or the printer level.

L

You must have read/write rights to your printer and printer driver to resolve this issue.

To work around this problem, there is an advanced hidden setting that you can change within the
properties of the driver.

To prevent the printer from repeating itself every 2-4 cm. when printing rasters with vector overlays:

1. Locate the printer driver’s properties in the Control Panel. To get to this setting, right-click the

printer icon and choose Properties.

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