Pitney Bowes MapXtreme - Manual (Page 37)

Chapter 2: Getting Started
Before You Install
MapXtreme v7.1 37 Developer Guide
Known Issues with Licensing
The following are known issues with MapXtreme licensing. Contact Technical Support to assist you
in dealing with these problems (see
Technical Support ).
• Virus software strips content from license email, leaving Null in the license file.
• License generator occasionally creates corrupt license files.
Before You Install
The following are things to be aware of prior to installing MapXtreme.
Administrator Privileges
To install MapXtreme, you must be an Administrator on the machine or the current user must be a
member of the group Administrator. This applies to both types of installation (SDK and Runtime).
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For Windows Vista, Windows 7 and Windows Server 2008, regular administration rights are
not sufficient because the installer must register the COM+ object. Vista users must right-
click Setup.exe and choose: 'Run as administrator' to obtain system privileges for the
installer.
Install .NET Framework and Visual Studio First
Before you install MapXtreme, be sure that you have the .NET Framework and the Visual Studio
environment appropriate for the framework installed.
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You may use a different development environment than Visual Studio, however, the
templates, samples, and the online help system will not be integrated.
MapXtreme license node ID
changes and causes
Exponare license to revert to
trial license when a Virtual PC
is moved. Moving a Virtual PC changes
the network node ID and thus
invalidates the license. Obtain a new license
Directly after installation and
first use, user gets the error
message “Your MapXtreme
trial license has expired”. Installing a generated runtime
(deployment) license instead of
using the NCP SDK license
they already had. Use the perpetual SDK license
that comes with the NCP SDK..
Troubleshooting Licensing Problems (continued)
Problem Description Possible Cause Solution