Taser CAM-HD - Manual (Page 46)

TASER CAM HD Recorder
MMU0036 Rev: B Page 46 of 48
Chapter 11: Troubleshooting the TASER CAM
Symptom Cause Possible Solution
The TASER CAM HD
recorder will not charge fully
or at all, but the charge
indicator light is flashing. The battery may not be
functioning properly. Replace the battery.
The TASER CAM HD
recorder charge indicator
light will not come on. The cable/charger is bad. Use a different cable.
The wall outlet is not working. Use a different wall
outlet/socket.
The USB port is not working on
the PC. Use a different port on the
PC.
The USB/wall charging cable is
disconnected. Make sure the cable is
connected properly.
The USB/wall charging cable is
not properly inserted into the
TASER CAM HD recorder. Make sure the cable is
inserted properly.
The TASER CAM HD recorder is
damaged. Contact TASER
International.
The TASER CAM HD
recorder power runs down
too quickly. The TASER CAM HD recorder is
operating in extremely cold
conditions.
The battery has had too many
charge cycles. Replace the battery.
The battery capacity is too low to
maintain power Replace the battery.
The CID battery icon is
displaying a blinking
exclamation point. The TASER CAM HD recorder is
not making good contact with the
X2 ECD because it is not fully
inserted. Fully insert the TASER CAM
HD recorder into the X2
ECD.
The TASER CAM HD recorder is
not making good contact with the
X2 ECD because of debris on the
gold battery contacts. Clean the gold battery
contacts using the TASER
International recommended
cleaning kit.
If the problem persists after
applying the above solutions,
contact TASER International
for further instructions.
!