Mercedes-Benz 2012 B Class - Manual (Page 254)

If you have questions about the activation,
contact one of the following telephone
hotlines:
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USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
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Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com.
The mbrace system is available if:
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it has been activated and is operational
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the corresponding mobile phone network
is available for transmitting data to the
Customer Center
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a service subscription is available
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the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
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GPS reception is available.
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the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during an mbrace call,
proceed as follows:
X Press the W or X button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
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automatic and manual emergency call
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Roadside Assistance call
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MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
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The indicator lamp in the SOS button does
not come on during the system self-test.
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The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
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The indicator lamp in the ï MB Info call
button does not light up during self-
diagnosis of the system.
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The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
-
the F Roadside Assistance call
button
- the ï MB Info call button
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The mbrace Inoperative or mbrace
Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
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USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
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Canada: Customer Service at
1-888-923-8367
252
Features
Stowage and features