Boogie Board Sync 9.7 eWriter - Manual (Page 11)

11 SYNC 9.7 USER MANUAL - iOS Mobile App
7. The iOS device will indicate “Connected” once pairing and connecting successfully complete.
a. Troubleshooting: If the “Connection Unsuccessful” Error Message appears, it can mean
i. Device is not in range – move device and Sync closer
ii. Sync is not in Bluetooth pairing mode – turn Sync off and turn on while
simultaneously holding down save button
iii. The Sync is no longer paired to the iOS device. This can occur when the Sync is
reset or if more than four devices have paired to the Sync. Select the info icon next to “Sync” and choose
“Forget this device”, then redo pairing process (from step 5 )
8. Return to the Mobile device “home screen” and launch the Sync Mobile App for iOS